Privacy Policy

Last updated: October 12, 2026

1. Data Controller

MC2 ENERGY, a French simplified joint-stock company (SAS), with its registered office at 2 Rue des Pyrénées, 64360 Abos, France, is responsible for the processing of personal data carried out through the website.

For any questions relating to the protection of personal data, you may contact: contact@mc2energy.fr.

2. Personal Data Collected

When using the contact form, MC2 ENERGY may collect the following personal data, depending on the fields completed:

  • First and last name
  • Company
  • Professional email address
  • Phone Number
  • Nature of the request
  • Information freely provided in the message

This information is collected solely in connection with professional exchanges initiated by users of the website.

The data collected is used to respond to information and contact requests, to review requests relating to equipment expertise, repair, and life extension services, to process equipment purchase requests, and to follow up on business communications.

Depending on the nature of the request, this processing is based on MC2 ENERGY’s legitimate interest in responding to professional inquiries, or on the performance of pre-contractual measures requested by the user.

Data submitted through the forms is not used for automated commercial prospecting purposes.

4. Recipients of the Data

Information submitted via the contact form is intended solely for authorized personnel within MC2 ENERGY.

Depending on the category selected, requests are directed to the following addresses:

Data is neither sold nor transferred to third parties for commercial purposes. Technical service providers involved in hosting and operating the website may, when necessary, have access to certain data in connection with their services.

5. Data Retention Period

Personal data submitted as part of contact requests and business communications is retained for a period not exceeding three years from the last contact initiated by the data subject, unless a legal obligation requires longer retention or a contractual relationship justifies it.

At the end of this period, the data is deleted or anonymized.

6. Data Security

MC2 ENERGY implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

The website uses the HTTPS protocol in particular to secure data exchanges between the user’s browser and the server.

7. Hosting and Data Location

The website is hosted by Infomaniak Network SA, headquartered in Switzerland.

Switzerland benefits from an adequacy decision issued by the European Commission regarding the protection of personal data. Any processing carried out by other technical service providers depends on the services actually used on the website.

8. Cookies and Trackers

The website may use cookies or trackers strictly necessary for its operation and security. These cookies do not require prior consent when they meet the exemption conditions set out in the applicable regulations.

If audience measurement tools or third-party services using non-essential trackers are implemented, users will be informed of their use, and their consent will be obtained where required by applicable regulations.

9. User Rights

In accordance with the General Data Protection Regulation (GDPR) and applicable French law, every data subject has, under the conditions set out by the applicable regulations, the following rights:

  • Right of access to their personal data
  • Right to rectification of inaccurate data
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability, where applicable

To exercise these rights, a request may be sent to contact@mc2energy.fr.

MC2 ENERGY undertakes to respond to requests within the timeframes set by applicable regulations.

In the event of an unresolved issue, the user may file a complaint with the French Data Protection Authority (CNIL): www.cnil.fr.

10. Changes to the Privacy Policy

MC2 ENERGY reserves the right to amend this privacy policy to reflect regulatory, technical, or functional changes to the website.

The date of the last update appears at the top of this page.